About Us

Information we are required to Disclose to You

As a Tax Agent, our work for you is performed in accordance with the Tax Agent Services Act 2009. Under this Act, the Tax Agent Services (Code of Professional Conduct) Determination 2024 requires that we make the following disclosures to you:

1. Matters that could significantly influence your decision to engage us (or continue to engage us) for a Tax Agent Service from 1 July 2022 onward include the following:
     🞂 None Applicable

2. The Tax Practitioner’s Board maintains a register of Tax Agents and BAS Agents.
You can access and search this register here: https://www.tpb.gov.au/public-register

3. If you have a complaint about our Tax Agent services, please contact Khuldoon A Rahman by email. Your complaint will be investigated within 14 Business days. We will provide you with email acknowledgement of receipt of your complaint and our understanding of the circumstances. The email will inform you that we will attempt to resolve your complaint with 14 days and will outline the dispute resolution process.

If you are unhappy with the outcome that we propose to you, you can then make a complaint to the Tax Practitioners Board (TPB) using the link listed above.
The TPB will send you an email to acknowledge the receipt of your complaint and review and risk assess your complaint. If you are unhappy with how the TPB has dealt with your complaint, the above link includes details about your review rights and who can further assist you.

Our Approach

At Sydwest Tax, we believe that financial clarity is the cornerstone of success. Our journey began with a simple mission: to empower individuals and businesses by demystifying numbers and providing strategic financial guidance.

  • Client-Centric: Your goals are our compass. We tailor solutions to fit your unique needs.
  • Transparency: No jargon, no hidden fees. We believe in clear communication.
  • Continuous Learning: The financial landscape evolves, and so do we. We stay updated to serve you better.
  • Expertise: Our credentials speak for themselves. We’re not just number-crunchers; we’re financial partners.
  • Personalized Service: You’re not just a client; you’re part of our community.
  • Results-Driven: We measure success by your financial well-being.

Let’s Connect

Ready to embark on a seamless financial journey? Reach out to us today.
Whether you need tax advice, bookkeeping assistance, or strategic planning, Sydwest Tax is here for you.

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